Charlene M.

About Charlene

I am a reliable, organised and professional Tasker based in Dublin with over 10 years of experience across administration, customer service, operations, retail management and public-sector environments.

I am particularly interested in flexible work involving administrative support, data entry, document organisation, customer follow-ups, reception duties, appointment coordination, record keeping, online research, general office support and other practical day-to-day tasks. I am also happy to consider one-off assignments, errands and customer-facing work.

In my most recent role as a Welcome Advisor with Kylemore Cars, I supported customers and carried out advanced administrative duties including processing and monitoring refunds, coordinating the spare-key process, contacting clients for follow-ups, maintaining accurate records and recording and tracking Google Review data.

My previous experience includes management and administrative roles with Holland & Barrett, Dealz, Diesel and Krispy Kreme, as well as several years with the Malawi Revenue Authority in Customs & Excise and Risk Management.

I am confident using Microsoft Word, Excel, Outlook and other digital systems, and I am comfortable handling confidential information, records, reports and customer queries.

My qualifications include:
• ICDL
• QQI Level 5 Medical Terminology
• Postgraduate Diploma in Political Science
• Bachelor of Arts in Humanities

I am dependable, detail-oriented, quick to learn and take pride in completing tasks accurately and professionally. I communicate clearly, respect deadlines and treat every client's task with care and confidentiality.

Areas of work: Admin Data Entry Events Personal Assistant

Languages: English