Kitchen tap working others are not

€80
Task Assigned

Description

I am experiencing an issue with the water in the house. The kitchen tap is working, but there is no water supply to the toilet and bathroom. It was working fine before, but it stopped suddenly. Please could you look into this as soon as possible?

Task Location: Castaheany, Dublin, Co. Dublin
Date Posted: 13 Jul 2026
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Task Assigned: Comments are now closed
Adejoke O. 2 months ago

@Paul M. I just tap it and it seems empty. Maybe am wrong

Paul M. Made an offer 2 months ago
Paul M. 2 months ago

Also Is there a pump on the floor beside the tank?

Paul M. 2 months ago

Adejoke how do you know the tank didn't refill? Did you look into it?

Adejoke O. 2 months ago

@Bilal M. Please when can you come and check it

Adejoke O. 2 months ago

@Bilal M. I just uploaded the tank picture now

Adejoke O. 2 months ago

@Bilal M. I only noticed that the tank didn't refill too.

Bilal M. 2 months ago

Hi. Since the kitchen tap is working but the bathroom and toilet aren't, it usually means your kitchen is running on direct mains water, but your bathroom is fed from a storage tank (usually in the attic or hot press). A couple of quick things we can check: 1. The Attic Tank: The ball valve up there might just be stuck in the closed position, meaning the tank emptied out and hasn't refilled. 2. An Air Lock: If the water stopped suddenly, a pocket of air might be trapped in the pipe blocking the flow. 3. Valves: Is there an isolation valve or shut off under the stairs or in the hot press that might have been turned off or failed?